All orders are being sent by CORREOS EXPRESS (shipments in Spain) and GLS or DHL (shipping in Europe). The delivery time in Spain is 4/5 working days from the order date. For orders destined outside of Spain, it would be 4/5 working days with DHL (air transport) and 8/11 working days with GLS (land transport) from the date the order was placed.

Payment Methods

>Credit card (Visa or Mastercard): Our online store is a secure business. We have the highest possible level of security to guarantee at all times that your data / payments are 100% safe.
PayPal: If you choose to pay with PayPal, you will be redirected to PayPal so that you can pay with your PayPal account or with your debit or credit card quickly and safely, without sharing financial information. The user will be paid the amount that Paypal requires in their order.
If you prefer, we can place the order by email and / or phone, making a direct bank transfer by contacting info@quesosdeextremadura.com

SHIPPING AND RETURNS POLICY

QUESO DE EXTREMADURA sends orders to its customers through express transport companies of recognized solvency. The delivery date to the User’s address will depend on the availability of the chosen product and the shipping area. Under normal conditions, and unless otherwise indicated by QUESO DE EXTREMADURA, the delivery time will be 4/5 working days for Spain (peninsula).
The cost of shipping will vary depending on the geographical area where the order is distributed, as well as its weight. There are areas with extra costs not included in the payment gateway, such as the Canary Islands customs fees. Consult with QUESO DE EXTREMADURA before proceeding with the purchase.

Our product selection, preparation and packaging processes are very strict and we guarantee that they are shipped without defects. Check carefully that the seals that close your package have not been modified or damaged. If the order arrives up to 24 hours later than agreed, the customer must accept the delivery and if, when opening the box, there is anything wrong, you can place a complaint in the contact form or send us an email to info@quesosdeextremadura.com with the name of the products and the number of pieces in poor condition, as well as a photograph of them. Returns of packaged products will not be accepted when they have been opened and / or manipulated, and they do not keep the original packaging. You must send email with the reason for the return at this point.